KEWI, GoSoft Rally Behind Cabinet Secretary Call for Bold Shift Towards Modern Water Loss Management Practices
BY. Pius Kimani
Cabinet Secretary, Ministry of Water, Sanitation and Irrigation Eng. Eric Murithi Mugaa has implored on water sector players to take active roles in managing water losses as a way of enhancing their financial and operational sustainability by adopting emerging technologies in management of water losses.
While presiding over a breakfast meeting themed “Transition Towards Smart Water Metering to Reduce Non-Revenue Water” organized by KEWI and GoSoft Integrated Solutions Limited, which brought together water sector players including water utilities leadership at Weston Hotel Nairobi, Eng. Murithi urged stakeholders to transition to modern water loss management practices as a critical and doable improvement, posing to them whether the move was worth it.
“Is the cost of transitioning to smart metering, is the cost of modelling, is the cost of integrating smart billing worth the struggle of perennial water losses which jeopardize the sustainability of water utilities and the larger water sector? Is it too expensive to roll out in phases this transitioning?
The CS hailed technological advances in the sector, including smart meters, as the next big thing since use of real time data yields timely responses to mitigate water losses.
His sentiments were echoed by KEWI Director/CEO Dr. Leiro Letangule, EBS, who termed the partnership between KEWI and GoSoft Integrated Solutions Limited as a show of what Public- Private Partnerships can yield. He also noted that KEWI was actively contributing to the NRW debate by producing next- generation of water professionals through long and short-term programs.
“This collaboration is a testimony to the critical role the private sector plays in achieving sustainable water management in Kenya. By partnering with GoSoft, we are championing a more resilient and efficient water sector,” he added.
GoSoft Integrated Solutions Limited CEO Christine Tantuo noted that her organization was working round the clock to stay ahead of the curve by bringing technologies that help address emerging challenges.
"We are going to introduce drone meters that can collect data in remote areas. We are seeking to integrate Artificial Intelligence (AI) functionality into water management systems with full implementation and adoption in Quarter 1 of 2026."
While giving case studies from Water Service Providers who have piloted or adopted smart meters in the country, Water and Sanitation Providers Association CEO Anthony Njaramba highlighted how such utilities are projecting tangible results including reduced water losses, improved billing accuracy, lower operational costs, stronger customer relations, and motivated staff.
During the event, KEWI launched its 2025-2026 Short Courses and Professional Development Training calendar.